Never hesitate to contact us. We are more than willing to help with any questions or comments you may have. Call or e-mail us any time.
(800) 282-6665
Winter Hours for all locations:
Sunday - Thursday 8:00am - 5:00pm
Friday & Saturday 8:00am - 7:00pm
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.
Equipe Sport / Mtn. Riders will accept returns of unused or defective merchandise for full refund. All refunds must be accompanied by the original receipt of purchase and will be made in the form of the original payment. If the original receipt is not available, returns will be limited to store credit or product exchange. Any Shipping prices will not be refunded for online sales. All Ski boots sold on sale are considered a final sale.
Equipe Sport / Mtn. Riders will accept exchanges of merchandise equal to the original purchase price at the time of sale (with original receipt) or for the current selling price (without original receipt). Any Shipping prices will not be refunded for online sales. All Ski boots sold on sale are considered a final sale.
Please feel free to contact us with any questions or comments at 800. 282. 6665 or info@equipesport.com
International orders cannot be guaranteed until you receive proof of shipment. Please contact us if you have any questions prior to your purchase. Equipe Sport reserves the right to cancel any and all international orders and issue a refund depending on the final shipping destination.
For your convenience, Internet purchases may be returned to any Equipe Sport / Mtn. Riders retail store. Credit will be issued on the next business day. Please note our policy as stated above applies to these purchases.
Our return address is:
• Equipe Sport / Mtn. Riders Returns
• 8749 VT Rt. 30
• Jct. Rt. 30& 100
• Rawsonville, VT 05155 U.S.A.
If you do not have the packing slip, please include the following information with your return:
• Your name and billing address.
• The name, address and zip code of the person who placed the order, if it was a gift.
• The original purchase price and approximate date of the purchase.
• The item number of the merchandise, if available.
